What are you most proud of in our community?

"We’re proud of the relationships our teams have built with residents. Our caretaking and environmental work continued throughout the lockdown and lots of residents appreciated that – it really did feel like we were in it together and we were all looking out for one another. Lockdown was a lonely time for many of us and seeing a friendly face on the estate made a real difference for some residents – we received lots of thank you notes. They were very pleased to see us.”

Diane Vicarage, Senior Caretaker and Mick Stokes, Estates Services Manager

A community where you feel safe and secure

Your safety is our priority. Throughout the coronavirus pandemic, we’ve been carrying out essential safety checks: weekly fire checks in blocks and our annual gas safety checks. It’s so important you let us into your home when necessary to carry out this work: to keep you safe, to keep your family and friends safe, and to keep your neighbours safe.

We’re also committed to tackling antisocial behaviour. While lockdown has brought many challenges and frustrations, antisocial behaviour is never OK. It’s unacceptable and we know how important it is to tackle it effectively. We are always working to improve how we respond to and resolve antisocial behaviour reports.